Revolutionising Retail: how Ramp’s retail solution transformed Tuchuzy’s inventory management.
Ramp’s RFID-based retail solution transforms Tuchuzy’s inventory management, enhancing visibility, efficiency, and customer satisfaction.
Overview
Navigating the omnichannel retail landscape
Tuchuzy, a renowned high-end fashion retailer based in Sydney’s Bondi Beach, faced challenges balancing growing online sales with their established brick-and-mortar presence. The same inventory served both channels, which demand accurate, real-time stock visibility. However, reliance on manual stocktakes and rising concerns over shrinkage of premium products hampered Tuchuzy’s ability to meet the evolving retail needs.
In response, Tuchuzy partnered with Ramp to deploy their RFID retail solution. The goal was to boost inventory accuracy, reduce downtime linked with stocktakes, decrease high-value product shrinkage, and elevate customer satisfaction.
The problem
Battling stock discrepancies & efficiency challenges in high-end retail
Tuchuzy grappled with issues of inefficient and inaccurate manual stocktakes. Time-consuming processes shut down regular business operations, creating bottlenecks that affected the business’s bottom line. Additionally, the inability to track inventory across channels in real-time created an imbalance in stock availability and impacted customer satisfaction negatively.
These problems extended to the online store where rapid growth demanded seamless integration and inventory visibility. High-value product shrinkage posed an additional financial burden, while the lack of an efficient inventory management system affected omnichannel fulfilment, ultimately compromising customer satisfaction.
The solution
Introducing Ramp’s RFID retail solution, a game-changer for Tuchuzy
The Ramp Retail Solution presented an innovative approach to Tuchuzy’s inventory management woes. This integrated system combined cutting-edge hardware and software solutions, creating a seamless interface with Tuchuzy’s legacy Cin7 POS system.
Gen 2 UHF EPD tags, handheld RFID readers, and new-generation thermal printers formed the hardware core of the solution. Coupled with Ramp’s proprietary software, Tuchuzy achieved an end-to-end RFID solution that simplified and revolutionised their inventory management, enhancing their omnichannel fulfilment, and customer satisfaction.
Revolutionising Retail
Tangible Outcomes for Tuchuzy
Ramp’s RFID solution transformed Tuchuzy’s inventory management, driving efficiency, accuracy, and profitability.
“Having item level visibility of all inventory creates huge value for our business in terms of improved omni-channel fulfilment and customer satisfaction, helping reduce the potential for errors when fulfilling online orders and handling returns.”
Tuchuzy
Andrew Shub – Director
Technology
Harnessing technology for better retail inventory control
Ramp’s RFID solution revolutionises inventory control, integrating effortlessly with Tuchuzy’s existing infrastructure.
RFID Tagging
Highly efficient UHF EPC RFID tags enabled superior item-level tracking and visibility
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RFID Hardware
State-of-the-art readers and printers optimized scanning, encoding, and overall inventory management.
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RFID Software
RAMP’s proprietary software served as the backbone, seamlessly integrating with Tuchuzy’s POS system.
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