TUCHUZY embraces RFID to boost customer satisfaction and in-store efficiency

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Tuchuzy is another great example of how local fashion retails brands can truly benefit from an digital ID ecosystem without big investments but significant ROI. Did you know Sydney’s Bondi beach is the top shopping destination in the Australian metropolis? To be successful here, you have to be able to rely on your inventory.

“Having item-level visibility of all inventory creates huge value for our business in terms of improved omnichannel fulfillment and customer satisfaction, as it helps to reduce the potential for errors when fulfilling online orders and handling returns. And the ability to perform a full stocktake in just an hour means staff can also reap the benefits of RFID technology in store”, said Andrew Shub, Director at Tuchuzy.

TUCHUZY is another great example of how local fashion retails brands can truly benefit from an digital ID ecosystem without big investments but significant ROI.
The brand decided to implement an RFID system powered by Ramp RFID Solutions and Avery Dennison Smartrac to bring these issues under control. As a result, inventory accuracy and customer satisfaction increased to 99%, the working capital could be reduced by 20%, and full stocktakes can now be done in less than one hour.